All steam showers require a dedicated 240V circuit. Please reference the product specification sheet to determine the specific requirements for each steam shower.

There is no special water or drain requirements for steam shower kits. Steam showers require a standard ½ inch hot and cold supply line. The drain requires either a 1.5” tub drain or 2” standard shower drain depending on model.

All steam showers are shipped via truck freight with curbside delivery and lift-gate service unless otherwise specified. Please contact us if you have special requirements for delivery. The trucking company will call you to schedule a delivery appointment.

All steam showers carry a 7-year structural warranty and 1-year parts warranty. The structural warranty covers the structure of the steam shower from peeling, fading, delaminating or cracking. All parts including electronic parts are guaranteed for 1-year against defects.

It is the customers’ responsibility to make sure the steam shower will pass any required local plumbing or electrical codes. Most steam showers are ETL certified only. Please contact us if you need additional documentation for meeting local plumbing or electrical codes.

The steam shower must be installed by a licensed plumber or it will void the warranty of the unit. The purchaser of the steam shower accepts full responsibility and liability for its proper use and installation. Steam shower kits are not to be used for commercial purposes.

We allow returns of non-clearance items within 90 days of receipt of purchase if the steam shower is in new and resellable condition. The original and return shipping cost will be deducted from the refund. Steam showers that are returned with damage or not in new and resellable condition will incur a 15% inspection and restock fee.

You can use the steam without turning on the shower water. The steam generator works independently of the shower water controls.

The steam shower will arrive on a pallet and will be dissembled. Steam showers with tubs arrive on a pallet with the tub secured separately. All steam showers must be assembled. Assembly typically takes 6-8 hours. All steam showers units will fit through a 24” or greater door opening.

Steam showers with tubs come with an optional inline heater. The heater is designed to maintain the temperature of the water inside the tub as long as the jets are running. This eliminates the need to continually add warm water to the tub.

Steam showers require a minimum water pressure of 30 PSI to have a good flow rate from each of the shower components. The maximum GPM (gallons per minute) output of the steam shower components is between 2.0 and 2.5 GPM depending on the model.

Although an access panel is recommended, our steam showers have rubber feet on the bottom of the shower pan that allows you to move the shower in or out of place; eliminating the need for an equipment access panel. Some models also have removable interior control panels that allow you to access the equipment from inside the shower.

Steam showers are designed to be free standing. They do not attach to the wall. The free standing design allows you to move the steam shower out if you ever need to access the equipment or plumbing.